Product Designer (UX Designer)

Product & Technology

Location: Dublin

CarTrawler is the leading B2B technology provider of the car rental and mobility solutions to the global travel industry. Our purpose is to drive successful partnerships. CarTrawler’s end-to-end technology platform expands our airline and travel partners’ offering to their customers, creating substantial ancillary revenue opportunities. We provide unrivaled breadth and depth of content worldwide, including car rental, private airport transfer, and ride-hailing services.

CarTrawler creates innovative, data-led solutions for some of the largest travel brands in the world, including United Airlines, American Express, EasyJet, Alaska Airlines, SWISS,, and Emirates. As a B2B company, we focus solely on helping our airline and travel partners build their brands, not our own.

Role Purpose
Responsible for the user experience of our products. Collaborating with product managers, engineers, and other product designers on a day-to-day basis. Solving design problems and being involved at every stage of the product lifecycle, from concept through to delivery.
Critical Interfaces:
In this role you'll work alongside product managers to understand objectives, outcomes, and requirements, you’ll collaborate as a team with designers to better understand our user needs through prototype testing, moderated research, surveys, and user interviews. Working closely with the engineering function to understand the technical feasibility of solutions as well as brainstorming sophisticated problems, the goal of this role is to be highly functional across the business to understand and address design problems

We are looking for individuals who have experience working on digital projects for the web, tablet, mobile, and Native applications. Experienced in handling senior partners, you are an effective communicator at all levels within the team (tech, design, research) as well as other business functions. Ideally, the ability to switch between analytical and creative thinking, multitask, prioritize, and lead time efficiently.
This role will reporting to: Senior Product Design Manager


Highlights of the role

  • We recognize the problem can be just as important as solving it – Are you comfortable running your own user research or collaborating through a research plan?
  • Can you think creatively while maintaining accuracy and attention to detail – enjoy crafting wireframes, user flows, style guides, design documentation (including specifications for engineering handover), mock-ups that effectively communicate your UI and UX concepts, and prototypes that allow users to test your concepts for validation and feedback?
  • Love post-its and sharing ideas! – Authoritatively walk through a process to align on an idea
  • What do you think about crafting for scale? - Where and when appropriate, supply to our design system adopting an atomic design methodology.
  • An excellent teammate that knows that ideas can come from anywhere - Can you collaborate optimally with different partner groups coordinating and leading design workshops to work through problems?
  • You’re a great communicator – You understand how to sell an idea by telling a story and this is reflected in how you present your work!

Knowledge and Experience

  • A previous minimum of 3 years of product design experience working in both B2C and B2B?
  • Multiple years’ experience conducting User Research (Quantitative and Qualitative)
  • Do you have experience facilitating your own workshops? You know how to work a room!
  • Experience running Design Sprint
  • Are you passionate about design and an advocate for Design Thinking?
  • Experience owning the design process from concept to delivery
  • Expert knowledge of industry-standard tools such as Sketch, Figma, Adobe XD, Adobe Suite (Photoshop, Illustrator), InVision, and other prototyping tools
  • Experience crafting wireframes, personas, prototypes, storyboards, user flows, customer journey maps,
  • Meticulous ability to assemble all elements of requirements and scenarios and address edge cases
  • Understanding of agile delivery and software delivery lifecycle methodologies

Nice to have

  • Good understanding of front-end languages: HTML5, CSS3 & JavaScript – You don’t need to be a coder but need to know what’s possible
  • Experience in A/B and multi-variate testing
  • Experience in the travel industry

Additional Info

Environmental, Social, and Governance
You will be an ambassador of our culture and social and environmental credentials.
CarTrawler is fully committed to ensuring equal opportunities supported by an environment based on mutual respect, inclusion, and dignity at work for all our people.  We welcome diversity, valuing the benefits it brings to the workplace.  We have a zero-tolerance approach to discrimination of any kind.
The criteria with regards to decisions on positions and promotions is an individual’s ability, behaviors, and merit to perform in the role. To this end, CarTrawler strives to ensure that recruitment, employment, training, and promotion practices and policies do not directly or indirectly discriminate.
We are a purpose-led, values-driven company, with a focus on a culture of shared wins where relationships make the difference. We strive to foster a culture of continuous learning encouraging our people to invest in themselves to Thrive.  
CarTrawler will ensure that candidates who are interviewing with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in any CarTrawler job application or interview process, to perform essential job functions, and/or to receive other benefits of employment, please contact us at [email protected]
Some of Our Benefits
Hybrid Working: Hybrid working at CarTrawler is a combination of office and remote working. Most of the time, people will have flexibility in terms of where they want to work.
Financial Wellbeing: All employees from day one, whatever their role, are entitled to share options as part of our unique equity scheme offering, we also have an annual performance-related bonus, pension, income protection & life assurance.
Health: Premium VHI health insurance is provided for all team members, we have a dedicated team of Mental Health First Aiders, an Employee Assistance Programme, “Friday Unplugged” – last Friday of every month we have a half-day mental health break.
Leave: 25 days annual leave & 2 company days, as we know life often takes over, as it should! For these instances we offer all eligible team members paid maternity, adoptive, paternity, parents, and marriage leave 
Development: We have a dedicated Talent Management Team and Development Framework “Thrive” which supports your professional and personal development throughout your CarTrawler career.

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