Senior Partner Relationship Manager
(Permanent)

Business

Location: New York, United States

About CarTrawler
 
CarTrawler brings opportunities to life through a global online marketplace connecting Partners, Customers and Suppliers.
 
Our market leading B2B mobility platform expands airline and travel partners’ offering to their customers, while deepening those relationships and creating substantial ancillary revenue opportunities.
 
CarTrawler works in partnership with many of the world’s biggest travel brands, providing mobility services for over a quarter of the top 100 airlines globally, including easyJet, Alaska Airlines, Jetstar, SWISS, KLM and Emirates and OTA’s such as eDreams, Hotels.com and Hopper.  As a B2B company we focus solely on helping our airline and travel partners build brands, not our own.
 

Our Senior Partner Relationship Manager will be Hybrid based in the New York area working closely with our Senior VP North America, with Functional Reporting to the Director of Partner Relationship Management in our Dublin-based office,

Role Purpose:
To ensure that partner relationships are built, maintained and optimized. To equip Dublin-based Trading Squads with information, context, and partner updates that could maximize business performance. As well as keeping US-based partners up to date with regular, well-understood and insightful updates on trading performance.
 
 
·     Build and maximize strong relationships with partners (includes travel to visit partner locations/attend conferences as necessary)
·    Participate in Trading Squads, and collaborate to produce analyses to help partners understand pricing performance and the impact of pricing decisions on commission and overall profitability
·    Ensure trading results and drivers of these outcomes are communicated in a timely and well-understood form to partners
·   Represent partners internally, acting as their advocate and serving as a communication link in cross-functional environments
·   Ensure partner’s revenue potential is maximized
·   Anticipate partner needs and develops a clear understanding of what drives partners' motivations
·   Prompt triaging and management of partner issues (feeding actions to the right area)
·   Successfully upsell improved or incremental solutions in order to drive improved commercial outcomes for existing partners
 

 

Requirement and Key Experience

  • At least 3-5 years of experience in a similar/relevant role
  • High integrity, and excellent relationship development and negotiation skills
  • Business acumen to spot opportunities and speak knowledgeably about trading performance
  • Ability to understand financial and commercial indicators
  • Excellent written and verbal communication skills with the ability to explain complex concepts in a simple manner
  • Proven ability to create, develop, run and deliver results from high-performing teams
  • Ability to work independently, manage multiple concurrent projects and drive initiatives in a cross-functional environment
  • Ability to work in a fast-paced, unpredictable environment

Additional Info

IND
Our Benefits:
·       Flexible Working arrangements. We have a host of flexible options available
·       Medical, Dental & Vision insurance
·       Life Cover
·       401k matching contribution of up to 4%
·        Family life often takes over, as it should! For these instances we offer all eligible team members paid maternity, adoptive, paternity, parents and marriage leave
·       Life assurance & Income protection
·       Financial planning support
·       Mental [email protected] programme
·       Internal referral programme
 
The Cool Stuff:
·       Annual performance related bonus
·       25 days annual leave
·       “Friday Unplugged” – Last Friday of every month we have a half day mental health break day.
·       We have a dedicated Talent Management and Development Framework “Thrive” which supports your professional and personal development, including unlimited premium access to;
o       LinkedIn Learning
o       Technical trainings via Udemy
o       We also sponsor further education by providing financial support and study leave for specific programmes
o       To support your personal growth, we offer a series of benefits including access to coaching, online resilience workshops and team workshops
·       Family & Friends Days, annual Summer & Christmas Party, Kids’ Christmas party and many more
 
 
 
 

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