Nov 28, 2018
Dublin, Ireland, 28th November 2018: Global travel technology company CarTrawler, has announced the winners of its annual Customer Satisfaction Awards 2018. These awards are an annual event and acknowledge and commend the efforts of independent and global car rental suppliers in raising customer satisfaction levels, with the awards based on geographic location and supplier type.
Customer satisfaction (CSAT) scores determined the award winners, a metric which comprises of direct feedback from customer surveys.The awards were presented by CarTrawler’s Chief Customer Officer, Michael Nolan and Director of Supply, Sally O’Donnell, during CarTrawler’s Annual Winter Conference in Powerscourt Hotel.
CarTrawler is honoured to congratulate the following winners in seven location-based categories:
CarTrawler’s Customer Centre of Excellence staff also chose winners who exemplified outstanding excellence in customer service. Winners were announced in two overall categories:
Michael Nolan, Chief Customer Officer.
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