United Airlines x CarTrawler

Jan 19, 2022

Delivering a world-class car rental platform and full earn and burn loyalty solution

How CarTrawler provided an innovative and data-driven car rental and loyalty solution for United Airline’s 162 million+ passengers worldwide.  


US Airline


Passengers in 2019

Star Alliance



MileagePlus members 


Destinations worldwide  

Why did United Airline partner with CarTrawler?

United Airlines was looking for a technology partner with the expertise to deliver a custom car rental platform with earn and redeem functionality and selected CarTrawler in 2021. CarTrawler now power United’s best-in-class car rental platform enabling United’s 100 million+ MileagePlus members to earn miles on car rentals or redeem miles they have already accumulated to pay for rental cars. United has integrated CarTrawler’s technology across united.com and the United Airlines app, making it easier for passengers to book cars through United’s car rental partner Avis Budget. 

CarTrawler has a best-in-class loyalty proposition with the ability to dynamically award miles based on many different variables such as tier class for example.

Ability to deliver customized solutions  

CarTrawler’s proven expertise (10+ years powering 14 airline and travel company award programs for car rental & mobility)

The level of partnership CarTrawler deliver

“United has always embraced innovation and close collaboration with strategic partners where the intended objective is to deliver a differentiated and elevated travel experience for our passengers.

CarTrawler is setting a new standard in B2B travel platforms. We’re looking forward to harnessing those enhanced digital capabilities across our MileagePlus program and we believe this partnership will not only strengthen the value proposition for our existing loyalty members, but it will also serve as another compelling reason for why all airline travelers should join MileagePlus.”  

Shane Smith, Managing Director of Product & Partnerships at United

Want to find out more about working with CarTrawler?

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