Feb 21, 2023
ldeaWorksCompany identifies examples from easyJet, Jet2.com, Jetstar, Ryanair, Singapore, and Wizz Air which reveal responsive retailing methods at websites.
Dublin, Ireland & Shorewood, Wisconsin, 21 February 2023: Cashiers and clerks just take customer orders. True salespeople identify the individual needs of a customer, and do their best to provide a solution. This is something the six airlines featured in the latest report sponsored by global travel tech provider CarTrawler already know. Booking Path Magic Converts Consumers describes how the carriers in the report are enhancing the capabilities of the booking path by making them more responsive to consumers. The 12-page report issued today includes the following key findings:
Five of the examples in the report demonstrate how family oriented services are perfect candidates for responsive booking paths. This is a timely development as airlines, consumers, and regulators debate the issue of pre-assigned seating fees for families.
The recent resurgence in travel has been great news for the industry, and it’s clear that airlines are implementing the learnings from that difficult time to provide their customers with excellent experiences, more benefits and great options. CarTrawler provides world-class technology to its partners, which in turn enables them to provide these offerings at the right place and the right time to their customers.
Aileen McCormack, Chief Commercial Officer at CarTrawler.
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