Relationship Manager (Partner/Supply) - Australia
(Day Rate Contract)

Main Accountabilities & Key Tasks:

• Relationship Management; 
• Act as the primary day-to-day contact for all partners and independent suppliers. 
• Build, manage, and maximise effective, professional, and trust-based relationships. 
• Travel to partner and supplier locations and attend industry events as required. 
• Represent external partners internally to ensure their voice is heard and acted upon. 
• Build strong relationships with internal stakeholders to ensure objectives are communicated, supported and delivered in-line with overall strategy. 
• Support the Senior Relationship Manager across partner accounts. 


• Commercial and Operational Performance; 
• Deliver regular performance reports, insights, and opportunity analyses to travel and supply partners and the wider business. 
• Collaborate with Trading Squads and the Supply Team to equip them with relevant partner data and context. 
• Support partners and suppliers with pricing and supply decisions that optimise profitability and growth. 
• Manage partner and supplier renewals and negotiate optimal rebate and commercial structures. 
• Support Senior Relationship Manager on key travel and supply partner accounts and ensure that all content and products are loaded and displayed accurately. 


• Strategic Development; 
• Build and deliver joint opportunity roadmaps and integration plans with partners and suppliers. 
• Identify and upsell enhanced or incremental solutions to drive improved commercial outcomes. 
• Ensure optimal content, availability, and rates across all car rental offerings. 
• Support content quality and competitiveness in collaboration with CDQ and Supply Content teams. 


• Customer and Market Insight; 
• Help suppliers and partners understand market trends, competitive landscape, and consumer behaviour. 
• Provide actionable insights to enhance customer experience and commercial performance. 
• Monitor and analyse financial, trading, and profitability metrics. 


• Project and Stakeholder Collaboration;
• Contribute to cross-functional projects to implement supply and partnership best practices. 
• Collaborate across Trading, Supply, Marketing, Finance, and Operations to align business goals. 
• Triage and resolve partner or supplier issues quickly and efficiently. 

Knowledge and experience:

• 3-4+ years of relevant experience in account management, partnerships, or supply relationship roles. 
• Experience in the travel, automotive, or car rental sectors preferred but not essential. 
• Proven relationship-building and stakeholder management skills. 
• Strong business acumen with the ability to analyse financial and trading performance. 
• Demonstrated success in negotiation and commercial contract management. 
• Excellent communication skills, both written and verbal – able to simplify complex ideas. 
• Highly self-motivated, organised, and comfortable working independently in a fast-paced environment. 
• Strong analytical skills with a background in data interpretation and performance reporting. 
• Collaborative team player with the ability to manage multiple stakeholders and priorities. 
• Experience working cross-functionally with international teams, particularly a centralised head office, including occasional flexibility to work outside standard Australian hours for meetings and collaboration.