Premium Travel: The Upper Middle Class Seat Priced for the Upper Middle Class  

Dec 6, 2023

IdeaWorksCompany explains the economics of long haul Premium Economy and why premium services might represent 50% of airline seats in the future. 

Dublin, Ireland & Shorewood, Wisconsin, 05 December 2023:  “Premium” has become a post-pandemic buzzword for airlines, and for the travel industry overall.  The word is liberally applied to a wide array of travel products, such as first and business class, airport lounges, luxury hotels, big SUV rental cars, and of course, premium economy.  Post-pandemic, we have seen a significant reduction in work-related travel and an increased urge by travel consumers to spend more on personal comfort and convenience.  It’s these factors that have boosted demand for premium economy.         

Long Haul Premium:  Upper Middle Class ─ for the Upper Middle Class was issued today as a 14-page report.  It includes the results of a review of 20 leading global network carriers regarding their long haul premium economy cabins.  The report describes the trends which support the potential for premium economy to someday deliver more profits than business class: 

  • Loss of work-related traffic of around 25% since the pandemic.  Airlines across the world are eager to find an attractive replacement for this missing revenue.
  • The upper middle income market represents 32% of US households.  This high spending group of nearly 42 million households has income in excess of $7.6 trillion. 
  • Major US airlines are growing premium seat capacity by 25% to 75%.  Delta alone has added 15,000 seats to its daily schedule since the pandemic. 
  • Premium Select can offer more potential than business class.  Analysis of Delta’s A330 aircraft revealed more revenue potential than business and economy. 

The way in which we travel has fundamentally changed since the pandemic, with segments like premium economy emerging as business travel dipped and consumers began seeking more comfort and space once long haul travel resumedWe’re experiencing similar trends in car rental, where in the US market alone, there has been a +30% increase in the rentals of premium and SUV vehicles since 2019A key driver for the premium economy market is growing loyalty programmes, where consumers can tap into rewards to unlock more value and choice in their travel selections, whether it’s upgraded airline seats or more comfortable ground transport options, including car rental.

Aileen McCormack, Chief Commercial Officer at CarTrawler.

Read the full report